Welcome to Deep Blue Xpress Help & Support page
About Us
Deep Blue Xpress is a logistics and freight forwarding company providing end-to-end solutions including ocean freight, air freight, customs clearance, consolidation, and transportation services. We work closely with our customers and service partners to ensure smooth and compliant cargo movement.
Contact Information
Email: support@deepbluexpress.com
Phone: +1-307-263-4756
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
Address: Deep Blue Inc, 1621 Central Avenue, Cheyenne, WY 82001, United States
How We Can Help
- Service inquiries and operational coordination
- System or portal-related questions
- Documentation and compliance assistance
- Billing or account-related queries
Support Process
- Contact us via email or phone with your query and relevant details.
- Our support team will respond within 24–48 business hours.
- If further clarification is required, our team will follow up accordingly.
SMS Communication Policy
- SMS is used strictly for business and operational purposes.
- Messages are sent to transport companies, service providers, and approved partners.
- Messages may include updates, confirmations, or service-related information.
- SMS is sent only to recipients who have provided prior consent.
- Recipients may opt out at any time by replying STOP.
Data Privacy & Security
We are committed to protecting your data. All information shared with us is handled securely and used only for legitimate business purposes.
For more details, please review our Privacy Policy and Terms & Conditions.
Need Further Assistance?
If you need additional help or clarification, please do not hesitate to contact us. Our team is always happy to assist.